To cancel a Sales Order follow the easy steps below. You can also click on any heading in the screen below for more information about searching for a sales order.
1.Starting from the main screen, select Sales > Order > Sales Order Inquiry.
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2. Enter any search information about the order into the appropriate field(s) and press Tab. Note that if you search by the Order # you will not be able to enter information into the other fields. You can also use the fields under the Analysis tab to focus your inquiry. Once you have entered this information, click the Search button.
3. Select the correct Sales Order in the window by clicking on the Order #. This will bring you to the Sales Order Entry screen for this order.
4. Now cancel the order by clicking the Edit button in the bottom toolbar, then click the Cancel & Void button to cancel the order. Note: If you only need to change some information regarding the order, click the Edit button to change this information and then re-save the Sales Order without changing the Sales Order Number. |
